Legal
Privacy Policy
Last updated: January 2026
Introduction
This Privacy Policy describes how Lingofrica ("we", "us", or "our") collects, uses, and shares information when you use our mobile application and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Analytics
We use third-party analytics tools to collect aggregated, anonymized data about how users interact with the app. This includes session length, screens viewed, and feature usage patterns. This data helps us improve the learning experience.
Log Data
When you use the Service, our servers may automatically record information ("Log Data") including your device's Internet Protocol (IP) address, browser type, pages of the Service you visit, time and date of your visit, time spent on those pages, and other diagnostic data.
Usage Data
We collect information about your learning activity, such as lessons completed, words learned, quiz scores, and streaks. This data is used to personalise your experience and track your progress over time.
Device Information
We may collect information about the device you use to access the Service, including the device model, operating system, unique device identifiers, and mobile network information.
How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve the Service • Personalise your learning experience and track progress • Understand how users interact with the app and identify areas for improvement • Send you technical notices, updates, and support messages • Respond to your comments and questions • Monitor and analyse usage trends to enhance the Service • Detect, prevent, and address technical issues
Sharing Data with Third Parties
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with: • Service providers who assist us in operating the app and providing services (subject to confidentiality agreements) • Analytics partners who help us understand app usage (data is aggregated and anonymised where possible) • Law enforcement or government entities when required by law or to protect the rights and safety of users We require third parties to respect the security of your data and treat it in accordance with applicable law.
Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfil the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us at the address below.
Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@lingofrica.com
© 2026 Lingofrica Ventures Ltd · Nairobi, Kenya